225 W Washington St, Indianapolis, IN 46204, USA

About Starbucks

4.3 / 5

from reviews

    Jeremy Davis
    December 12, 2023

    This store has suffered greatly from what I can only imagine is mismanagement. For months some of the drinks you could order in-store were not available for mobile order. The staff is unorganized and the experience suffers. Recently, as someone else has mentioned, the staff allows persons experiencing homelessness to reside in the store from open to close. This week, however, they've moved their hours and do not open until 8:30am and "due to inventory issues" they're not serving most of their breakfast sandwiches. I'm not even sure why Simon keeps this location open anymore...

    Dianna Cardenas
    September 26, 2023

    The old staff was so much better. This staff rushes too much to make the drinks, which causes the drinks to not taste as they should. I hadn't been there in a while because my drinks are not always what I ask for and this used to never be an issue before. My drink today didn't have any creamer at all. I went back to get it remade and now there are just in my drink........ not going back to this place. The only positive thing I have to say is that the staff is friendly.

    Vanesa Reyes
    November 14, 2023

    I used to love this starbucks. Lately a lot of homeless people have been hanging out inside, taking naps, leaving their belongings by the walkways etc. People usually hold meetings here and dont find this appropriate. The drinks have at times been watered down, or do not taste the way that they are supposed to.

    Marina Quinn
    August 10, 2023

    Placed a mobile order with 3 items and initially only got 2. Had to inquire multiple times about my third item and people working here were just beyond rude..

    Ron Kelly
    July 02, 2023

    This was the worst service I have ever received at any Starbucks around the country. I ordered two pike roasts, then two parties ordered after me and received their order and left before I received my order. After I received my order, it wasn't what I ordered. I will not visit this place again, I will walk a couple of blocks the other way to the other starbucks. Worst service ever. Gave 1 star because zero is not an option.


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    225 W Washington St, Indianapolis, IN 46204, USA

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