BJ’s Restaurant & Brewhouse

1251 US-31, Greenwood, IN 46142, USA

About BJ’s Restaurant & Brewhouse

4.2 / 5

from reviews

    Trey Williams
    June 10, 2024

    Stood in the to go area for about 25 min before being acknowledged . Food was cold and very disappointing. No Apologies just handed me my food and walked away. Multiple people gossiping at the host stand . Update I went back to the restaurant because there was an item missing. I kept my cool and just asked them to fix it. They did and as I was walking out, the young man did apologize. He was extremely kind and said they don't have anybody on To go orders today, I really did appreciate him apologizing however the $90 and cold food and the inconvenience was just a little hard to swallow

    Jas B
    March 09, 2024

    Our meals took a full hour to arrive at our table from the time we placed our orders; so be ready for a wait. Our waitress did not check on our group or refill drinks more than once. My order was not made as it was described with tomatoes and parsley. (Tasted like buttered noodles with shrimp) ( I ordered the shrimp scampi) Based on the fact that three people at our table ordered the same item I must assume it was all prepared together and then divided onto each bowl leaving much to be desired. After two bites I asked Sarah to return it to the kitchen and she did not offer an exchange for another item nor ask what could be done to fix my order she simply removed the plate. When the receipt was dropped the meal was still on our check; management did remove the item and I tipped the removed amount to our waitress. Overall the experience was lackluster I have no intentions on returning to this particular BJs. The main area was nice and the host was very kind. Visited Saturday afternoon 3/9/24

    Vanessa Bryant
    March 26, 2024

    The food was okay, our waitress was amazing, she was double sat and still did a great job serving us. My only issue is my boyfriend paid and they must have ran his card 3 times because our meal was $49, and he has three $49 charges from BJ's, 2 are pending and one has gone through, so he does not have access to $100 while we wait for the other 2 charges to drop off. He called the bank and made them aware of the issue, but he still has to wait for the pending charges to drop off before he can access that money. It's just unnecessary and annoying.

    Susan Petrey Carriker
    December 09, 2022

    Excellent service, delicious food, and a wonderful atmosphere. We had burgers and fries and the flavor was outstanding. The meat was well seasoned and perfectly cooked, the bun was soft and tasty. The iced tea was very fresh, and fries were hot and crispy. I love the high ceilings and warm, rich colors of the furnishings in this restaurant. The nice big screen TVs strategically placed around the restaurant make this a good place to watch a game. I highly recommend this restaurant.

    Rachel Carmer
    April 22, 2024

    I don't even know where to begin with this place. We were greeted with "Hi my name is ____ and I'm NOT going to be taking care of you but I will take your drink orders." It is every employees job to take care of the customers in that building regardless of their title. It felt very weird from the get go. 8 of the 11 meals had something wrong with them. We tried ordering 3 appetizers and they were out of 2 of them. They were out of a lot of their menu items it was very strange, especially for a weekend visit. Food was brought out wrong (missing things from what should've been included) Most of our food was cold, which was weird because we had an employee come to our table and say "it's going to take a little longer for your food to come our because we are making it fresh" which, what? Isn't all food supposed to come out fresh?? And it definitely wasn't considering more than half our of meals were cold. We were there for 2 birthdays and we didn't even want to stay for the pizza cookie or whatever they give out for birthdays because we could only imagine the disappointment with that. Our waitress was very nice, and that's about all I have to say positive about this place. If you want less than mediocre food for a high dollar price, this might be the place for you.

    BJ’s Restaurant & Brewhouse

    Our Address

    1251 US-31, Greenwood, IN 46142, USA

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